Independent Living Services

Welcome to the new version of the ILS Form!
We have made several updates based on your feedback to improve your experience.

  • Enter your details once and submit multiple queries
  • More choices to describe your query for faster assistance
  • Submit as many timesheets as needed, with no limits
  • Easily submit a 'No Working Hours' timesheet with one click
  • Find helpful instructions in the FAQs and Form Guidelines page
  • View important updates in our Service Announcements banner

Interested in our ILS Services?

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Find your ILS number (e.g. ESU123456) on your payment schedule email or letter. If you don’t have it, use AAA000000, or call ILS Support at 0330 123 2185.